Grande Communications Networks LLC hiring Broadband Network Technician I in Austin, TX | LinkedIn (2024)

Broadband Network Technician

Austin, Texas

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

Where you will work: Austin, Texas

A Day In The Life Of The Broadband TechnicianDetect, troubleshoot and resolve system outages

Emergency coax restoration

Underground cable

Maintenance (power supply, actives)

Leakage

Splicing

Documentation

Participation in a 24/7 on-call rotation

Other duties as assigned

What You Bring To The TableEducation: High school diploma or equivalent

Experience: 2+ years telecom technician preferred

Competencies: Maintain satisfactory driving record and have a valid driver's license; Customer Service, Communication (verbal, written), Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone; Ability to read and interpret maps; Bucket Certified; Ohm’s; Understand the Outside Plant

Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone

Education And CertificationsHigh school diploma or equivalent

We're Proud To Offer a Comprehensive Benefits Package Including401k retirement plan, with employer match

Insurance options including: medical, dental, vision, life and STD insurance

Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization

Floating Vacation: 40 hours per year

Paid Holidays: 7 days per year

Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws

Tuition reimbursem*nt program

Employee discount program

• Benefits listed above are for regular full-time positions

Our Mission Statement

Take Care of Our Customers

Take Care of Each Other

Do What We Say We are Going To Do

Have Fun

EEO Statement

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

CCPA Employee Privacy Policy (For California Candidates Only)ExperienceRequired2 year(s): Telecommunications Technician

EducationRequiredHigh School or better

Licenses & CertificationsRequiredDrivers License

SkillsPreferredCustomer ServiceTime Management

BehaviorsPreferredDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Functional Expert: Considered a thought leader on a subject

MotivationsPreferredGoal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)